Privacy policy
How Doczen Health Clinic handles your personal and health information. Version 2026-10.
What we keep
Your contact details, date of birth, allergies and emergency contact; your appointments, consultation notes, prescriptions and lab results; invoices and payments; and the documents you or the clinic upload.
Why we keep it
To book and deliver your care, bill for it, remind you of appointments, and meet the clinic’s legal duty to keep medical and financial records. We do not sell your data.
Who can see it
Only clinic staff who need it for their work: your doctors see your clinical record, reception sees what is needed to schedule and bill. Every time staff open your record it is logged, and you can review that log in your account under Privacy.
Your choices
- Turn appointment reminders (email and text) on or off at any time.
- Download a copy of all your data from Privacy in your account.
- Ask the clinic to erase your identity. Records the clinic must legally keep are retained without your name and contact details.
Contact
Doczen Health Clinic · 120 Harbor Street, Suite 4, Boston, MA 02110 · +1 617 555 0142 · hello@doczen.local